State Farm® Insurance Agent Lauren Campbell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
nalindsay
October 14, 2025
"Lauren Campbells State Farm Office has taken care of my insurance needs for over 20 years. I highly recommend them to anyone who wants a good product and fantastic service."
Deb Anzalone
September 26, 2025
"I was dreading calling to inquire about changing my home owners insurance. It’s always such a hassle!! I could not have been more surprised by the service that Jodi provided. She walked me through choices for homeowners and car insurance and even had someone let me know that she would be out a day and not able to call til the next. I switched both my home owners and car insurance and look forward to having an agent to talk to rather than a phone tree. Exemplary service form Jodi! Thank you"
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Jodi was able to make the transfer process smooth and hassle-free for you. Providing personalized service and clear communication is very important to us, and we're glad Jodi delivered just that. We're excited to have you as a client and look forward to being your trusted resource for both your homeowners and car insurance needs in Maryland. Thanks again!"
Doug & Nina Forrester
September 24, 2025
"I have never dealt with an insurance company that is so bad. You pay for insurance, so if something happens they take care of it. We had a flood I had to jump through hoops to get them to pay. I had to pay for a restoration company out of pocket to prove to them there was a flood. They refused to refund my $250. They told me to ask the restoration company for it back. They finally gave me a check I asked them how could they give me money for the rebuild if I didnt have a contractor come out and give me a quote yet. He said we came up with it, and if it isn't enough just send us the quote when you get it from the contractor. They gave me $9000 less than what the quote is. I called and can't get ahold of anyone to talk to. Totally incompetent and not willing to help at all. You never know how good or bad an insurance company is until you need them. Since I pay Lauren Campbell State Farm you think they would be more than willing to help me....nope I call there and was told they turn it over to the claims people and I have to get ahold of them. So disappointing and aggravating."
"Thank you for sharing your experience. We’re truly sorry to hear about the difficulties you’ve faced during such a stressful time. We understand how important it is for your insurance company to be responsive and supportive when you need them most. Please note that once a claim is filed, customers must work directly with the claims department, as they handle all aspects of the claim process. Our team has assisted to the extent possible, and we encourage you to continue communicating with the claims adjusters for updates and resolution. Your feedback is valuable, and we will share it with the appropriate team to help improve our processes. "
Danielle Lang
September 22, 2025
"Jodi has been great to work with on our transition to a new state. She is very kind and helpful!"
"Thank you for your kind words. We're thrilled Jodi could help you transition to Maryland. Your feedback means a lot to us. "
Kenya Hyman
June 20, 2025
"I give this State Farm five stars because I’ve been with them for a very long time and I’m back with them again they’re great. I love them the best people around and they work with you we love, Lauren Campbell State Farm"
"Wow, Kenya! Such a glowing review, we can't thank you enough for sharing your feelings. We are honored to have you as a policyholder."
Lori Turcheck
June 16, 2025
"Lauren Campbell and her office staff have been the absolute best agents I have ever had in 4 states over almost 50 years. They are very responsive, helpful and have given me the best rates available! Hats off!"
"Hi Lori, Thank you for taking the time to write a review. We pride ourselves on providing excellent service. We are delighted to hear you are happy with our office. We know there are a lot of great agents out there and we are so glad you have stuck with us!"
Nancy Ariosa
June 4, 2025
"Great staff always there to help!"
"Hi Nancy! Thank you so much for the 5 star review. We are glad you are happy with our service."
Gina Mcneil
May 30, 2025
"I would like to let you know about my experience that I had with State Farm with Jodi it was the best experience ever she was patient with me. She explained everything to me. She was very professional with her work and I would just like to give her a five star I appreciate you and keep up the good work."
"Thank you Gina! We work hard to make sure our policyholders understand exactly what they are getting for their insurance dollar. I'll pass along the kind words to Jodi."
Drue Whitney
May 22, 2025
"I am in the process of making a huge move and contacted Lauren's office for help with homeowners insurance. Jodi was so patient and kind, and explained all of the different options to me. She was able to quickly and expertly arrange a new homeowners policy for me in the time frame that I needed it. Do not hesitate to call this State Farm Agency for assistance with all your insurance needs."
"Thanks Drue! We are so glad to hear about your 5 star experience. Jodi is awesome and sounds like she took good care of your insurance needs. Please give us a call if you need anything else."
Naj New
September 26, 2024
"Kane was so amazing! It was her birthday when she assisted and she gave me a gift!"
"Kane is awesome. We are so glad you had a great experience! "
Amy Porter
June 26, 2024
"In a world where Customer Service is seemingly non-existent these days, what a tremendous pleasure it was working with this agency. My experience with Kane Gilchrist was outstanding. Her attention to detail with regard to coverage needs and cost options was handled with thoroughness and thoughtfulness. My coverage is better for substantially less cost. I was with my previous insurance company for 20 years and never had the level of quality customer service that I had today. Although I hope to not have to use my insurance, given my experience today I feel as though I can count on this company when needed. Like a good neighbor State Farm IS there. Thank you!"
"We strive to provide exceptional customer service and are delighted to know that our agent, Kane Gilchrist, went above and beyond to meet your coverage needs and provide cost-effective options. It is wonderful to hear that your coverage has improved while saving you money. We believe in offering our customers the best value for their insurance needs. Your comparison to a good neighbor reinforces our commitment to being there for you when you need us. We understand that insurance is about peace of mind, and we are honored that you trust us to be there for you in times of need."
Philip Iglehart
June 22, 2023
"Super friendly staff and always available. 25 years of service. Thank you."
"We sincerely apologize for the delay in our response, but we wanted to take a moment to express our deepest gratitude for your kind and positive review from a year ago. Your feedback means a lot to us, and we are thrilled to hear that you have had a great experience with our services over the past 25 years. We are delighted to know that our team has been able to meet your needs and be readily available to assist you whenever necessary. We believe in building long-lasting relationships with our customers, and your loyalty and support over the years mean the world to us. Thank you once again for your trust in our services and for taking the time to share your positive experience with others. We are honored to have been a part of your journey for the past 25 years, and we look forward to continuing to serve you for many more years to come. "
T Taylor
May 11, 2023
"Michelle was very kind, patient while assisting me today. Go Michelle!!!"
"Spot on description of Michelle!"
mary c
May 9, 2023
"Fantastic customer service! With everything being electronic you still need assistance sometimes. They go above and beyond."
"Thanks Mary! We agree with you. The technology is great but sometimes a real human is important too. "
Cool Cookie
April 26, 2023
"Lauren's office has been handling our insurance needs since we moved to mid-Atlantic over ten years ago, and we simply picked her office out of the directory - we have never regretted the relationship with her office.. They are always friendly, always helpful. Their service is second to none, and we appreciate that. Her support staff also gets highest ratings from us."
"Thank you for the review. We are glad you picked our office. It has been a pleasure helping you with your insurance over the years. There's no question Breanna, Michelle and Josh do the heavy lifting around here. "
James Boston
April 22, 2023
"Michelle was professional while taking care of my payment and she provided information about Lauren's current situation at the office."
"James, thanks for the review. We enjoy working with wonderful policyholders like you. I'll definitely pass the compliment on to Michelle."
Keith Simon
April 21, 2023
"Lauren's State Farm office is the most efficient office and the customer service far exceeeds my expectations thanks to her staff especially Michelle and Briana. Highly recommend!!"
"Wow Keith! Thanks for such a wonderful review. Michelle and Breanna are amazing. I am so glad they represent my office. "
Ducky Nissel
February 17, 2021
"We have had only wonderful experiences working with Lauren Campbell's office for our company's insurance needs. Specifically, Josh, has been our rep and he has been amazing to work with. We have a multitude of properties and things can get quite complicated with our account Josh is detail oriented, always responds quickly, to our needs and requests and is on top of the game in every way possible. We are very satisfied with the service that he provides. We wish everybody that we worked with was as professional, responsive and accurate. Thank you Josh, we really appreciate you."
Deborah Hooper
February 8, 2021
"I have had All State Insurance for 20+ years, rates and customer service has changed so much. I received and email from Lauren Campbell - State Farm office and spoke with Breanna - she was able to get me set up with new coverage, at a lower cost and I had better customer service from her in 24 hours then over the past few years. I will be recommending them to anyone that I can."
Jake Foster
June 21, 2020
"I have always received phenomenal assistance, and look forward to continued business."
Ms. Angela L. Church
June 19, 2020
"Took a chance on me three years ago when I was in desperate need of car insurance Have had nothing but a good experience with them every since. Great price on car insurance policy along with renter's insurance and life insurance. Would recommend to others. Agent Breanna Nelson is the Best. #CheckThemOut"
Amy Bautista
June 15, 2020
"I LOVE this insurance and the people here! They are so helpful and just amazing. My father and family have been with State Farm for so long and I will also be staying with them. If you ever are looking for a new insurance company and all, this is the one! They treat you like if you were family/friends! Breanna is who I always meet when my father needs help or when I go to pay a bill or have questions, she is incredible and so nice! The ENTIRE staff is amazing! I truly recommend this place! Never a bad moment here."
barlow savidge
February 7, 2020
"This is great State Farm office. The staff is fantastic."
"Always trying to be among the best. Thanks for sharing."
Monica Leigh
January 14, 2020
"Breanna was very helpful and answered all my questions. Great customer service!"
Jerry Wilhoite
November 30, 2019
"I have had State Farm With Lauren Campbell for over 10 years and they have always been helpful and handled my business with courtesy and professionalism...Thank You So Much..!!!"
"Thanks Jerry! We are glad you appreciate our service. Here’s to a great 10 years and many more to come."