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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naj New

Naj New

September 26, 2024

5  out of  5
rating by Naj New
"Kane was so amazing! It was her birthday when she assisted and she gave me a gift!"
We responded:
"Kane is awesome. We are so glad you had a great experience! "
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Amy Porter

June 26, 2024

5  out of  5
rating by Amy Porter
"In a world where Customer Service is seemingly non-existent these days, what a tremendous pleasure it was working with this agency. My experience with Kane Gilchrist was outstanding. Her attention to detail with regard to coverage needs and cost options was handled with thoroughness and thoughtfulness. My coverage is better for substantially less cost. I was with my previous insurance company for 20 years and never had the level of quality customer service that I had today. Although I hope to not have to use my insurance, given my experience today I feel as though I can count on this company when needed. Like a good neighbor State Farm IS there. Thank you!"
We responded:
"We strive to provide exceptional customer service and are delighted to know that our agent, Kane Gilchrist, went above and beyond to meet your coverage needs and provide cost-effective options. It is wonderful to hear that your coverage has improved while saving you money. We believe in offering our customers the best value for their insurance needs. Your comparison to a good neighbor reinforces our commitment to being there for you when you need us. We understand that insurance is about peace of mind, and we are honored that you trust us to be there for you in times of need."
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Philip Iglehart

June 22, 2023

5  out of  5
rating by Philip Iglehart
"Super friendly staff and always available. 25 years of service. Thank you."
We responded:
"We sincerely apologize for the delay in our response, but we wanted to take a moment to express our deepest gratitude for your kind and positive review from a year ago. Your feedback means a lot to us, and we are thrilled to hear that you have had a great experience with our services over the past 25 years. We are delighted to know that our team has been able to meet your needs and be readily available to assist you whenever necessary. We believe in building long-lasting relationships with our customers, and your loyalty and support over the years mean the world to us. Thank you once again for your trust in our services and for taking the time to share your positive experience with others. We are honored to have been a part of your journey for the past 25 years, and we look forward to continuing to serve you for many more years to come. "
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T Taylor

May 11, 2023

4  out of  5
rating by T Taylor
"Michelle was very kind, patient while assisting me today. Go Michelle!!!"
We responded:
"Spot on description of Michelle!"
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mary c

May 9, 2023

5  out of  5
rating by mary c
"Fantastic customer service! With everything being electronic you still need assistance sometimes. They go above and beyond."
We responded:
"Thanks Mary! We agree with you. The technology is great but sometimes a real human is important too. "
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Cool Cookie

April 26, 2023

5  out of  5
rating by Cool Cookie
"Lauren's office has been handling our insurance needs since we moved to mid-Atlantic over ten years ago, and we simply picked her office out of the directory - we have never regretted the relationship with her office.. They are always friendly, always helpful. Their service is second to none, and we appreciate that. Her support staff also gets highest ratings from us."
We responded:
"Thank you for the review. We are glad you picked our office. It has been a pleasure helping you with your insurance over the years. There's no question Breanna, Michelle and Josh do the heavy lifting around here. "
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James Boston

April 22, 2023

5  out of  5
rating by James Boston
"Michelle was professional while taking care of my payment and she provided information about Lauren's current situation at the office."
We responded:
"James, thanks for the review. We enjoy working with wonderful policyholders like you. I'll definitely pass the compliment on to Michelle."
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Keith Simon

April 21, 2023

5  out of  5
rating by Keith Simon
"Lauren's State Farm office is the most efficient office and the customer service far exceeeds my expectations thanks to her staff especially Michelle and Briana. Highly recommend!!"
We responded:
"Wow Keith! Thanks for such a wonderful review. Michelle and Breanna are amazing. I am so glad they represent my office. "
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Ducky Nissel

February 17, 2021

5  out of  5
rating by Ducky Nissel
"We have had only wonderful experiences working with Lauren Campbell's office for our company's insurance needs. Specifically, Josh, has been our rep and he has been amazing to work with. We have a multitude of properties and things can get quite complicated with our account Josh is detail oriented, always responds quickly, to our needs and requests and is on top of the game in every way possible. We are very satisfied with the service that he provides. We wish everybody that we worked with was as professional, responsive and accurate. Thank you Josh, we really appreciate you."
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Deborah Hooper

February 8, 2021

5  out of  5
rating by Deborah Hooper
"I have had All State Insurance for 20+ years, rates and customer service has changed so much. I received and email from Lauren Campbell - State Farm office and spoke with Breanna - she was able to get me set up with new coverage, at a lower cost and I had better customer service from her in 24 hours then over the past few years. I will be recommending them to anyone that I can."
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Jake Foster

June 21, 2020

5  out of  5
rating by Jake Foster
"I have always received phenomenal assistance, and look forward to continued business."
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Ms. Angela L. Church

June 19, 2020

5  out of  5
rating by Ms. Angela L. Church
"Took a chance on me three years ago when I was in desperate need of car insurance Have had nothing but a good experience with them every since. Great price on car insurance policy along with renter's insurance and life insurance. Would recommend to others. Agent Breanna Nelson is the Best. #CheckThemOut"
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Amy Bautista

June 15, 2020

5  out of  5
rating by Amy Bautista
"I LOVE this insurance and the people here! They are so helpful and just amazing. My father and family have been with State Farm for so long and I will also be staying with them. If you ever are looking for a new insurance company and all, this is the one! They treat you like if you were family/friends! Breanna is who I always meet when my father needs help or when I go to pay a bill or have questions, she is incredible and so nice! The ENTIRE staff is amazing! I truly recommend this place! Never a bad moment here."
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barlow savidge

February 7, 2020

5  out of  5
rating by barlow savidge
"This is great State Farm office. The staff is fantastic."
We responded:
"Always trying to be among the best. Thanks for sharing."
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Monica Leigh

January 14, 2020

5  out of  5
rating by Monica Leigh
"Breanna was very helpful and answered all my questions. Great customer service!"
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Jerry Wilhoite

November 30, 2019

5  out of  5
rating by Jerry Wilhoite
"I have had State Farm With Lauren Campbell for over 10 years and they have always been helpful and handled my business with courtesy and professionalism...Thank You So Much..!!!"
We responded:
"Thanks Jerry! We are glad you appreciate our service. Here’s to a great 10 years and many more to come."
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Robert Washkevich

November 29, 2019

5  out of  5
rating by Robert Washkevich
"Very professional people. They are always helpful and handle anything big need quickly. I highly recommend!"
We responded:
"Thanks for the recommendation!"
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L. Lawrence

November 29, 2019

5  out of  5
rating by L. Lawrence
"Excellent customer service. I have been with them for four years and counting."
We responded:
"We strive to keep our customers happy so they want to stick around."
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Tiffany Brown

November 27, 2019

5  out of  5
rating by Tiffany Brown
"I couldn’t have chosen a better office to handle all of my insurance needs. They are efficient, reliable and professional."
We responded:
"Tiffany, we are glad you choose us too!"
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T Nelson

November 26, 2019

5  out of  5
rating by T Nelson
"Called regarding a life policy I have and chatted with Miss Breanna. She updated me on how long I have had the policy and helped me determine which route to go in taking money out of the policy. She took her time with me and answered all my questions and was very knowledgeable."
We responded:
"Life insurance can be complicated but it sounds like Breanna helped every step of the way!"
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Brenda Summons

November 26, 2019

5  out of  5
rating by Brenda Summons
"Breanna is very sweet and helpful. She goes above and beyond to always make sure my needs are met (whether it's me or my fiance).The entire staff at this particular location is amazing though, Breanna is just my girl🤗"
We responded:
"Thanks for giving Breanna the shoutout. She deserves every word!"
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Rahman chisti

November 7, 2019

5  out of  5
rating by Rahman chisti
"I have been dealing with this State Farm office for a long time but since Beryana is in this office I feel very comfortable that nothing can go wrong about my car insurance or my property’s coverage she always picks up phone and remind us.many many thanks to her. I have been asked to switch my insurance company with lower premium but I can’t leave because of her. It’s always a pleasure to speak with her. Thanks one more time for her great service. Munir chisti."
We responded:
"We do our best to take great care of our great customers. Breanna is very dependable and are so glad you recognized her."
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courtney jones

October 26, 2019

5  out of  5
rating by courtney jones
"Khalid is the best when it comes to helping Out his customers in satisfying them and would ever way is possible....the best...."
We responded:
"Thank you for the review. Khaalid works very hard and does a fantastic job."
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Ms.V

October 14, 2019

5  out of  5
rating by Ms.V
"Breonna is always friendly, helpful and handle insurance matters in a timely manner."
We responded:
"Thank you Ms. V. We appreciate your business."
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Sj Oyebade

October 3, 2019

5  out of  5
rating by Sj Oyebade
"Great experience with excellent service"
We responded:
"Thanks for taking the time to give us a review. We are glad you have enjoyed our service!"